ResearchCase study


Interep delivers expert customer service with EPS Global Customer Operations team

Brazilian partner, Interep has assisted travelers around the world thanks to customer service from EPS Global Customer Operations (GCO) support center.

About Interep

Interep is a B2B travel business based in Sao Paulo, providing accommodation bookings for agencies around Brazil. Interep's clients largely provide bookings to leisure travelers, though it handles a smaller number of corporate bookings too. The business handles a range of clients with travelers in destinations worldwide.

“Our clients know that we have 35 years' experience in the market, and together with EPS's rates and full support service, that keeps them coming back.”

Wellington Vianna, Customer service supervisor, hotels, Interep Representações Viagens e Turismo