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Effective 28/08/2020
The Privacy Policy for Expedia Partner Solutions (EPS) applies to any information provided or collected through this EPS website, any application on a social media, and other website provided by EPS, 160 Greentree Drive, Suite 101, Dover, Delaware 19904.
We value your trust, and the security and confidentiality of the personal information you provide to us is a high priority with us. Please read this policy to learn about our privacy practices. We generally describe below personal information related to the travel technology, supply and support services provided by EPS ("Services"); however, the relevant site providing the Services will have available the detailed description applicable to travelers and users of the Services.
Information Collected on this Website. We receive and store any information you enter on our website or give us in any other way. This includes information that can identify you (“personal information”), including your first and last name, email addresses and company.
Information from Other Sources. We automatically collect some information about the computer or device used to visit our websites. For example, we will collect IP address, Web browser software (such as Firefox, Safari, or Internet Explorer), and referring website.
Information Collected from our Services. For the Services that EPS provides, additional information may be collected to enable the provision of the Services, including names of the traveler and their companions and required government-issued identification, plus information on contact, billing, loyalty program, and travel preferences.
For information collected on this Website, if you agree, we will send you information about EPS and the benefits of becoming an EPS partner.
For information collected from our Services, such information is generally used to fulfill the Services requested, enable the Services, update loyalty program information and communicate with the users of and others related to the Services. Other processing activities include: manage traveler account; process payment; send notification on reviews; customize user experience with the Services; prevent, investigate and resolve illegal/prohibited activities; and conduct our business such as enforce the terms of use and other agreements.
For information collected on this Website: With your appropriate consent, we may share your information with the following entities:
We also may share your information:
Additionally, for Information collected from our Services, we share certain information with
Your information collected on this Website can be updated by completing an embedded website form. New submissions tied to the same email address will update your existing contact record. You can also reach us at the information in the “How to Contact Us” section to access the information we hold on you.
Do-Not-Track Signals and Similar Mechanisms. Some web browsers may transmit "do-not-track" signals to websites with which the browser communicates. Because of differences in how web browsers incorporate and activate this feature, it is not always clear whether users intend for these signals to be transmitted, or whether they even are aware of them. Participants in the leading Internet standards-setting organization that is addressing this issue are in the process of determining what, if anything, websites should do when they receive such signals. We currently do not take action in response to these signals. If and when a final standard is established and accepted, we will reassess how to respond to these signals.
Cookies are small text files that are placed on your computer or mobile device when you visit almost all websites. Cookies do not generally recognize you personally and are not harmful to your computer or mobile device. They are used by websites you visit in order to improve your experience on the website, to provide us with analytics information that will help us improve our website generally, and to collect information about travel destinations of interest to you so that you may see travel ads more relevant to you.
For instance, we use cookies on our sites to allow you to login without having to type your login name each time. Other cookies help us to understand what did and didn’t interest you about our websites so we can provide you with features that are more relevant and useful to you next time you visit. We and some of our partners also use cookies on our sites to measure the effectiveness of advertising on our site and how visitors use our sites.
For more detailed information about the cookies that we and our partners serve through our website, please visit our Cookie Policy. Alternatively, if have any other questions about our use of cookies or other technologies, please email us using our customer service and feedback form and we’ll do our best to help.
We want you to feel confident about using this website, and we are committed to protecting the information we collect. While no website can guarantee security, we have implemented appropriate administrative, technical, and physical security procedures to help protect the personal information you provide to us.
If any part of this website links you to other sites, those sites do not operate under this Privacy Policy. We recommend you examine the privacy statements posted on those other websites to understand their procedures for collecting, using, and disclosing personal information.
The personal information we collect, or is collected on our behalf, may be transferred to, and processed in, countries other than the country in which you reside. Specifically, the servers of our Services and this Website are located in the US, and our group companies and third-party service providers operate around the world. This means that when we collect your personal information, we may process it in any of these countries which may have data protection laws that are different to the laws of your country (and, in some cases, may not be as protective).
Certain Expedia Group U.S. affiliates have certified to the EU-U.S. and Swiss-U.S. Privacy Shield frameworks and that we adhere to the Privacy Shield Principles of Notice, Choice, Accountability for Onward Transfers, Security, Data Integrity and Purpose Limitation, Access, and Recourse, Enforcement, and Liability for personal information from the EU, Switzerland, and the United Kingdom. Such Expedia Group U.S. affiliates will continue to adhere to the Privacy Shield frameworks and Principles even though the CJEU determined in July 2020 that the EU-U.S. Privacy Shield framework is no longer an adequate transfer mechanism for the transfer of EU personal information to the U.S. In addition, Expedia Group maintains intra-group Standard Contractual Clauses where applicable to cover the transfer of EU personal information to the U.S. Our certifications can be found here. For more information about the Privacy Shield principles, please visit: www.privacyshield.gov. For more on our adherence to the Privacy Shield Frameworks, please see the information posted here.
We retain the personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize the data or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
We will anonymize or aggregate your data if we intend to use it for analytical purposes or trend analysis over longer periods.
We may update this Privacy Policy in the future. We will notify you about material changes to this Privacy Policy by sending a notice to the email address you provided to us or by placing a prominent notice on our website.
If you have questions about this Privacy Policy, please email us or write to us at:
Email: EPS Support
Post: 160 Greentree Drive Suite 101 Dover, Delaware 19904 USA
